Regulatory Information

Last Updated: March 2026

About Personal Injury Lawyers St Helens and DM Claims Limited

Personal Injury Lawyers St Helens is a trading name of DM Claims Limited, a firm registered in England and Wales.

DM Claims Limited provides claims management services and operates the website www.personalinjurylawyerssthelens.co.uk under the Personal Injury Lawyers St Helens trading name. References on this website to “Personal Injury Lawyers St Helens”, “we”, “us” or “our” refer to DM Claims Limited.

We operate from St Helens, Merseyside, and provide claims management services to clients across England and Wales.

Registered Office

Financial Conduct Authority (FCA)

DM Claims Limited is authorised and regulated by the Financial Conduct Authority (FCA).

FCA Reference Number: 839005

You can verify our regulatory status on the official FCA register: Financial Conduct Authority — https://register.fca.org.uk

The FCA regulates claims management companies in England and Wales and sets the professional and ethical standards we are required to follow.

Solicitors Regulation Authority (SRA)

The solicitors we work with are authorised and regulated by the Solicitors Regulation Authority (SRA). Each solicitor on our panel is required to comply with the SRA Standards and Regulations and the SRA Code of Conduct.

You can verify the regulatory status of any solicitor or law firm on the official SRA register: Solicitors Regulation Authority — https://www.sra.org.uk

Professional Rules and Standards

As a claims management company authorised and regulated by the Financial Conduct Authority, we are required to comply with:

• FCA Claims Management: Conduct of Business Sourcebook (CMCOB)
• Applicable professional and ethical rules
• UK legal and regulatory requirements
• Consumer Duty obligations

Further information about the FCA’s regulatory framework can be found at: https://www.fca.org.uk

Complaints and Consumer Information

We are committed to providing a high standard of service. If you are dissatisfied with any aspect of our service, please refer to our Complaints Procedure page for full details of how to raise a concern.

If a complaint cannot be resolved internally, you may be entitled to refer it to the Financial Ombudsman Service.

More information can be found at: https://www.financial-ombudsman.org.uk

Contact Us

If you would like more information about our regulatory status or have any questions, please contact us: