Accessibility Statement

Last Updated: March 2026

Our Commitment to Accessibility

Personal Injury Lawyers St Helens is committed to making our website accessible to as many people as possible.

Personal Injury Lawyers St Helens is a trading name of DM Claims Limited, a firm authorised and regulated by the Financial Conduct Authority (FCA number 839005), registered in England and Wales. We want every visitor to our website including those with disabilities or impairments to be able to access the information and services we provide easily and without unnecessary barriers.

We continually work to improve the accessibility and usability of our website so that it can be used by the widest possible audience.

Accessibility Standards

We aim to ensure this website aligns, where reasonably practicable, with recognised accessibility best practices and standards, including:

• Web Content Accessibility Guidelines (WCAG) 2.1
• Ongoing alignment with WCAG 2.2 where appropriate
• Compatibility with commonly used assistive technologies
• Compliance with applicable UK accessibility and equality legislation, including the Equality Act 2010

Our goal is to provide a website that is clear, accessible, and easy to navigate for all users.

Measures We Take

We strive to:

• Use clear, readable fonts and accessible colour contrasts
• Structure content using clear headings and logical layouts
• Ensure navigation is consistent and straightforward throughout the site
• Provide descriptive links and meaningful page titles
• Make forms as accessible and simple to complete as possible
• Support keyboard navigation where feasible
• Maintain compatibility with screen readers and assistive tools

We continue to review and improve accessibility as part of our ongoing website development.

Ongoing Improvements

We recognise that accessibility is an ongoing process. We are committed to regularly reviewing our website to identify and address any accessibility issues where reasonably practicable.

Where third-party tools or content are used on this website, we encourage providers to meet appropriate accessibility standards, although we cannot guarantee the full accessibility of all external systems.

Reporting Accessibility Issues

If you experience any difficulty accessing content on this website, or if you require information in an alternative format, we encourage you to contact us directly.

We will make reasonable efforts to provide information or assistance in an accessible format wherever possible.

When getting in touch, it would help us if you could include:

• The webpage you were trying to access
• A description of the issue you encountered
• Any accessibility tools you were using at the time

Contact Us

If you need assistance or wish to report an accessibility concern, please contact us using the details below:

Continuous Commitment

We are committed to improving accessibility and ensuring our website remains usable for all visitors. Your feedback is welcomed and helps us continue to improve our standards. If you have suggestions or concerns, please do not hesitate to get in touch.